What we collect
Account info (name, email), store identifiers, basic analytics and event data (orders/checkouts signals), and technical logs for reliability.
No payment card data is stored by us (payments are handled by our MoR/payment provider).
How we use data
To provide alerts, detect anomalies, calculate impact, improve reliability, and support you.
Legal bases: performance of contract, legitimate interests, and consent where applicable.
Sharing
Sub-processors strictly for hosting/ops (e.g., cloud, email). No sale of personal data.
Retention
Operational data retained while you subscribe; then securely deleted or anonymized.
Security
Encryption in transit, access controls, least-privilege.
Your rights
Access, rectification, deletion, export. Email us at privacy@platwiz.com.